Support
- E-mail service issues (automatically emails) - Servive Incident , ,
- 3CX PBX - Setup Guide , ,
- Acrobits Softphone and Groundwire apps - Setup Guide , ,
- Acrobits Softphone and Groundwire apps (New platform) - Setup Guide , ,
- Asterisk, TrixBox etc. PBX's - Setup Guide , ,
- Bria Solo app - Setup Guide , ,
- Caller ID restrictions - HT240175 , ,
- Caller-id does not work for incoming calls - HT040055 , ,
- Can a Redspot subscription replace my current phone connection? - Your questions, answered , ,
- Can I automatically pay my future bills by card, Direct Debit or Betalingsservice (BS/PBS)? - Your questions, answered , ,
- Can I choose one of your numbers and later move my own number? - Your questions, answered , ,
- Can I have an paper invoice mailed to me? - Your questions, answered , ,
- Can i send and receive SMS? - Your questions, answered , ,
- Can I use my subscription before my number has been moved to Redspot? - Your questions, answered , ,
- Can I use Redspot's IP telephony abroad and do i have to pay roaming charges? - Your questions, answered , ,
- Can i use the same number on several IP-phones / adapters / apps? - Your questions, answered , ,
- Cisco ATA-191, SPA-112, Linksys PAP2(T), Sipura SPA-1001, 2000, Vegastream 20 adapter - Setup Guide , ,
- Cisco SPA-122, Linksys, Sipura SPA-2100, 2102 Adapter - Setup Guide , ,
- Cisco SRP 521W DSL router with adapter - Setup Guide , ,
- Cisco SPA5XX, Linksys SPA9XX, Sipura SPA-841 IP Phone - Setup Guide , ,
- Dial tone but can't dial out - HT040057 , ,
- Does Redspot use SIM cards? - Your questions, answered , ,
- FusionPBX, Freeswitch - Setup Guide , ,
- General App Setup Guide - Setup Guide , ,
- General Hardware and PBX Setup Guide - Setup Guide , ,
- General Setup Guide (New Platform) - Setup Guide , ,
- Get started with Redspot IP Telephony - HT200018 , How to call, Outgoing caller id, Voice mail, Outgoing call blocking, Phonebook entry, Call waiting, conference calls, Test numbers, Emergency call via 112,
- Gigaset IP Phones - Setup Guide , Gigaset GO, COMFORT 500A IP flex, DX800A, C610 IP, A580 IP, A510 IP,
- Grandstream BudgeTone serie 100 IP Phone - Setup Guide , ,
- Grandstream HandyTone 286 Adapter - Setup Guide , ,
- Grandstream HandyTone 486 Adapter - Setup Guide , ,
- How are savings calculated? - Your questions, answered , ,
- How can I see my calls? - Your questions, answered , ,
- How do i change my address or email? - Your questions, answered , ,
- How do I change my saved payment method/card? - Your questions, answered , ,
- How do I change my subscription plan? - Your questions, answered , ,
- How do I transfer my subscription to someone else? - Your questions, answered , ,
- How does Redspot IP Telephony work? - Your questions, answered , ,
- How good is the quality of Redspot's IP-telephony? - Your questions, answered , ,
- How is the IP telephony ordering process? - Your questions, answered , ,
- How long does it take to move my phone number to Redspot? - Your questions, answered , ,
- How much bandwidth and data does an IP telephony call use? - Your questions, answered , ,
- How much does it cost others to call a Redspot IP phone number? - Your questions, answered , ,
- I have a receivable, how do i get it? - Your questions, answered , ,
- If someone calls me while I am talking on the phone, they do not hear a busy signal - HT040052 , ,
- I'm missing an invoice, can you send it again? - Your questions, answered , ,
- Is it possible to send and receive faxes and data calls via an adapter? - Your questions, answered , ,
- Is it possible to use multiple numbers / accounts with one IP-phone / adapter / VoIP router / app? - Your questions, answered , ,
- Is my internet connection good enough? - Your questions, answered , ,
- Lack of sound or poor sound quality - HT040053 , chops, choppy, dropout, crackle, echo, qos, codec, G711, G729, poor internet connection, traffic prioritisation,
- Linksys RT31P2 og WRT54GP2 Router with Adapter - Setup Guide , ,
- Linksys RTP300 Setup Guide Router with Adapter - Setup Guide , ,
- Linksys SPA9000 PBX - Setup Guide , ,
- Linksys WIP330 WiFi IP Phone - Setup Guide , ,
- Linksys WRP400 Router with Adapter - Setup Guide , ,
- Linksys WRTP54G Router with Adapter - Setup Guide , ,
- LiveAgent customer service platform - Setup Guide , ,
- Must the people I call also be Redspot customers or have internet? - Your questions, answered , ,
- My phone reports busy already while I am entering a phone number - HT040056 , ,
- No dial tone? Can't register? - HT040051 Solving typical problems, , No dial tone? Can't register? This is typically due to your device or app not being able to contact our telephony servers. Here is some information to help you resolve the issue.
- Older Bria app for Apple iOS and Android - Setup Guide , ,
- Panasonic IP-Phones KX-UT113/KX-UT123/KX-UT133/KX-UT136/KX-UT248 - Setup Guide , ,
- Problems with Huawei 4G / LTE routers from 3 and others - HT040058 , ,
- Redspot PBX - Setup Guide , ,
- Service Status - Service Status , service incidents, ongoing maintenance events, resolved, completed, Planned, Scheduled, problems, server, down, error, Overview of known service incidents and maintenance events.
- Unable to get in contact with your IP telephony equipment - HT040054 , ,
- What are my Payment options? - Your questions, answered , ,
- What does it mean if we are not charged per second? - Your questions, answered , ,
- What is a account statement? - Your questions, answered , ,
- What is a CODEC? - Your questions, answered , ,
- What is a credit note? - Your questions, answered , ,
- What is the significance of call setup charges and what does it mean if we pay for call attempts? - Your questions, answered , ,
- Which equipment or app should I choose? - Your questions, answered , ,
- Why do I receive a call invoice on the amount of zero? - Your questions, answered , ,
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