Subscriptions
How can I see my calls?
If your invoice contains calls, there will be a link at the bottom of it to the "call specifications" where you can see your calls and how they have been charged.
How do I change my subscription plan?
You can change your plane for free.
If you want to switch to a more expensive plan, you can switch from day to day.
If you want to switch to a cheaper plan, you can switch
- at the end of your current subscription period without loosing any obtained discounts.
- with 30 days' notice, but you will loose any obtained discounts
Contact us via email to change your plan. Remember to supply your telephone and customer numbers. The easiest thing is to reply to the last invoice email you received from us.
How do I transfer my subscription to someone else?
You must make a transfer that must include the following text. If a company is involved you also must include the company ID.
I
[your name and address]
hereby transfer all rights and obligations regarding my phone no. [your phone number] to [the name and address of the other person].
Date: [Date]
__________________________ ____________________________
[Your name] [The other person's name]
You both have to sign, then scan or photograph the transfer and send it to us at [email protected]